Virtual Team Dynamics: Research and Best Practices

Term
Course Number
DYNM 6270 001
Course Code
DYNM6270001
Course Key
84638
Day(s)
Tuesday
Time
5:15pm-8:15pm
Instructor
Kumar, Ramya
Primary Program
Course Description
This hybrid course will meet in-person for the first and last sessions; the balance of sessions are online. 

Virtual teams have become increasingly popular and necessary in organizations around the world across multiple industries and geographies. With the outbreak of the COVID-19 pandemic further transforming the way we work and accelerating this trend, the ability to effectively collaborate virtually is critical now more than ever. Yet, virtual teams are difficult to get right. Why? What accounts for the persistent challenge of navigating virtual team dynamics in this digital age, especially given our increased knowledge and tools about how to do so? 

In this course, we will explore the nature of virtual team dynamics and how might the unique characteristics of virtual teams such as geographical dispersion and high reliance on technology for communication and collaboration influence these dynamics. This course draws from multiple disciplines informing these topics, including industrial-organizational psychology, communication, information science, and sociology. Specifically, this course examines the extant research and best practices from virtual team literature pertaining to topics such as building and maintaining trust, identifying and managing conflict, power dynamics, information sharing across boundaries, diversity dynamics, creativity and innovation, and intercultural collaboration in virtual teams. Non-DYNM students: please include a brief job description in your permissions request.
Subject Area Vocab