Leadership & No-Blame Problem-Solving Certificate

In partnership with The Citizens Campaign

Citizens Campaign

If you have a passion for public service and local community engagement, this is an opportunity for you to engage in a free online course from The Citizens Campaign. The course is centered on “no-blame” problem solving and leadership skills to enable you to become a citizen leader in your own community.

This ten-module, online course teaches you the 10 steps of no-blame practical problem solving, proven successful in the venue of local government. This method has been applauded by respected government and business leaders alike for its applicability in all venues. You also learn how to get in the game of government problem solving. Learn the rules of the game, the positions you can take, and how to score with proven solutions. And while you're at it, earn a Certificate in Leadership and No-Blame Problem Solving from the Citizens Campaign.

The course is about local US government problem solving, but it is open to anyone around the world as the concepts and critical thinking skills are relevant to a lot of different topics.

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Students in class

Course learning objectives

After completing this free course, you will be able to:

  • Evaluate solutions to determine if they are practical, evidence-based, and cost-effective
  • Use no-blame problem solving in professional contexts such as government, the corporate world, nonprofit advocacy, and/or your personal life
  • Recognize your right to access public records and participate in government decisions at local power centers
  • Identify roles you can take in your city to offer solutions and leadership without running for office
Students in class

Course material

  • Citizen Power: A Citizen Leadership Manual by Harry S. Pozycki and Caroline Pozycki (Rutgers University Press)
  • Ten microlectures of 5-10 minutes each, provided in our Citizen Power portal (free registration required for access)
  • Interactive quizzes and polls
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Course outline

  1. Introduction
  2. Principles of No-Blame Problem Solving
  3. No-Blame Problem Solving: Shaping Your Solution
  4. No-Blame Problem Solving: Presenting Your Solution
  5. Local Power Centers: Mayor, Council, & School Board
  6. Local Power Centers: Planning Board & Local Political Parties
  7. Citizen Power in the 21st Century
  8. Media Literacy
  9. Powerful Citizen Leadership Roles: Civic Trusts & Solutions Advocates
  10. Powerful Citizen Leadership Roles: Appointed Government Office & Local Political Party Representative

About The Citizens Campaign

Founded and led by volunteer law and policy expert Harry Pozycki over 20 years ago, The Citizens Campaign has trained and supported citizens who pledged to leave their communities and the country better than they found them by pursuing evidence-based, cost-effective solutions. Their citizen leadership training tools, praised by nationally recognized civic leaders and educators, are now offered at high schools, colleges, and online for the general public. The Campaign's highly regarded No-Blame Problem Solving tactics have resulted in citizens gaining adoption of hundreds of practical solutions with a success rate of over ninety percent.

Questions? Contact helpdesk@thecitizenscampaign.org